Refund Policy

CREDITS

Due to the personal nature of our products, all sales are final. We do not accept returns or exchanges. If your product arrives damaged or defective, please refuse the package and email us at terrence@sudsnyc.com for assistance.

CAN I CANCEL MY ORDER BEFORE IT SHIPS?

We are unable to cancel orders once they have been placed. If you provide an incorrect address and the order needs to be canceled, a $15 cancellation fee will apply.

CAN I CHANGE MY ADDRESS BEFORE IT SHIPS?

NO ADDRESS CAN BE CHANGED.

For security reasons, we cannot make changes to shipping addresses after an order is placed. Please ensure your address is correct before completing your purchase.

We apologize for any inconvenience this may cause, but again, it is for your protection.

QUESTIONS?

f you have any questions about our refund or order policies, feel free to reach out to us at terrence@sudsnyc.com.